Hiya, I'm Michelle — an empathy-driven, teal-haired + human-loving Product Designer based in good ol' San Francisco.
Redesigned the patient-facing portal of Stroll Health, an early-stage health tech company seeking to simplify and make more transparent the process of booking major medical imaging procedures.
Designed MVP mobile "Paywall" screens for Sipree, Inc., a finance tech company, with behavioral psychology in mind to optimize the likelihood of users to select alternative payment options over the traditional, "Check by Mail."
Starbucks iOS Mobile Ordering
Conducted a User Experience teardown of the Starbucks iOS app's mobile ordering process through guerrilla usability testing and redesigned the flow to address major pain points.
(🗝️-Sealed) Hospitality Start-Up
Was flown out to Panama to design the MVP onboarding process for a Panamanian-based hospitality start-up with locations all over South and Central America. Ping me for a peek!